Frequently Asked Questions
It is a phone system that uses the internet to connect callers with one another. Using Voice over Internet Protocol (VoIP) technology, telecom providers like 247VoIP allow business callers to make phone calls from IP phones, Android and iOS devices using their company’s phone number.
As a result, companies get greater flexibility and mobility with their business line that they simply can’t find with traditional landline phones. Even better, you still get all of the features you enjoy from mobile phones - calls, voicemails, messages, and more - but at a fraction of the cost.”
We offer reasonable and affordable prices on all of our service plans. Save even more money on our custom plans. See Pricing for more information.
If you have an on-premise PBX that uses traditional POTS lines or T1/PRIs, and you’re not interested in switching to a Cloud/Hosted PBX solution, then you should consider getting a SIP Trunk. This guarantees immediate cost savings of up to 60%. SIP Trunking solutions offer the flexibility of on-demand scalability, business continuity, disaster recovery, and unlimited or metered calling plans.
If you want to upgrade your On-premise PBX, you have the option of picking from various vendors such as Yealink, Cisco, Avaya, Mitel and others and we will install and configure it for you.
QOS means Quality of Service. And yes, you need to configure it on your network so that your data traffic does not overshadow the voice traffic and cause dropped calls or bad call quality. Once you have figured out how many call paths you need, you should reserve that much bandwidth on your network for voice calls. If you are having problems designing your QOS strategy, we can help. Call or email us."